Cross-border e-commerce still at preliminary stage

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Local young entrepreneurs are open-minded about doing business online but they are still concerned about stepping forward for cross-border e-commerce, Chan Weng Tat, the head of the Foreign Trade Management Department of the Macao Economic Services, said on local radio programme Macao Forum yesterday.
The MSAR has been promoting e-commerce in the city and the response is positive – in particular, from young entrepreneurs operating SMEs (small and medium enterprises) – he said.
However, local SMEs are less proactive in taking part in cross-border e-commerce, with them concerned about technology and safety as well as cumbersome procedures, Mr. Chan indicated.
Currently, there are seven e-commerce platforms operating in Macau. Over the years, Mr. Chan said, the city has been developing auxiliary facilities such as payment platforms and logistics as well as legal support for the operation of cross-border e-commerce.
Lei Cheok Kuan, president of the Industry and Commerce Federation of Macau Central and Southern District, also attended the radio programme, and expressed the hope that the access threshold to e-commerce can be lowered.
Meanwhile, the head of the E-commerce Office of the Macao Post and Telecommunications Bureau, Sun Kuan Ieong, disclosed that the amount of packaged mail imported is three times larger than the amount of mail exported to other regions.
Mr. Sun said mail delivered to the city is primarily from Mainland China, Japan, South Korea and the United Kingdom.
The city’s Post Office is currently providing eLocker services which run 24 hours to receive parcels for citizens.
The Office also accommodates express mail services to 200 places and parcel delivery to 220 places.