From airline to courier

Low-cost carrier AirAsia Berhad will launch its express courier service ‘Redbox by AirAsia’ in the China market, including Hong Kong and Macau, within the next few months following its launch in Taiwan on Monday, Business Daily has learnt. Taiwan is the eighth destination in which AirAsia has launched its low-cost express courier and parcel delivery service, which was first made available throughout 31 cities in Malaysia, Singapore, Indonesia, the Philippines, Vietnam and Nepal. The low-cost carrier’s flight network covers 88 destinations in 22 countries. The move that AirAsia has made into the delivery service, which takes advantage of the cargo space on AirAsia planes, offers customers up to 50 per cent saving in cost compared to existing express courier services. The maximum weight allowed for an article to be delivered by the Redbox service is 50 kg. R Box Asia Pte Ltd, the Singapore-headquartered company that runs the new express courier service for AirAsia, told Business Daily that this service would be ready in China, including Hong Kong and Macau, in the “next few months”. Following its entry into the China market, R Box Asia also wants to extend the service to South Korea and Japan. R Box Asia, which said that it was not directly competing with the current major market players in the express delivery service field, said the redbox service is primarily to boost the ancillary income of the low-cost airline. The Redbox express courier service, which customers can access via its official website by requesting the service and tracking the delivery status of the parcels, accepts payment by credit cards or the online payment platform Paypal. While R Box and AirAsia now provide a door-to-door courier service to individual and corporate clients in the Asian market, it is also eyeing further excursions into cross-border e-commerce business – although R Box did not reveal more information about its plans at the moment.