Expert advocates engagement for higher performance

Employees who are actively engaged with their jobs are more productive and will stay for a longer period of time in the company, Mark Cosgrove, the director of Training at Dale Carnegie, said yesterday. Speaking at a breakfast meeting organised by France Macau Business Association and The American Chamber of Commerce, Mr. Cosgrove underlined that companies with an engagement culture reap the rewards of improved performance.
As a major speaker, Cosgrove shared his perspectives on how employee engagement can benefit an enterprise. A corporate trainer with more than13 years’ experience, his talk ‘Why Engagement Matters’ rammed home the message that actively engaged employees bring home the bacon. They would also stay for a longer period of time in the company. As a result, the company benefits from superior performance.
He also noted that the clincher for making employees commit to their companies is to win their hearts and minds. Employers or senior management staff should maintain a good relationship with their employees and make them feel confident in what they are doing. “Mistakes should never be punished,” Cosgrove said.
Dale Carnegie Training was founded in 1912 and is represented in more than 80 countries, in which it offers training and consultant services to businesses.
Kam Leong