An estimated total of 30,000 Hutchison Telephone (Macau) Co Ltd’s subscribers were unable to use text messaging and voicemail services for seven hours yesterday, following a network breakdown. Some customers also complained about not being able to make phone calls. The company’s network crashed between 11:40am and 6:20pm, due to instability in its home location server, which stores user data, according to a press statement Hutchison released yesterday. The company, which operates under the 3 Macau brand, estimates that 70 percent of its subscribers were affected. Hutchinson is Macau’s second largest mobile operator. The company faced a smaller breakdown in June, which the company blamed on firewall problems.
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